The challenges of Artificial intelligence (AI) for improving IT Service...
By Assunta Adiceam – Mesmin, Regional Manager France – Customer Relationship & Service Management of Colt Technology Services The COVID-19 pandemic has rocketed the adoption of Artificial...
View ArticleHow Colt and the telco industry stepped up in 2020
2020 was a year where connectivity mattered more than ever. As millions of us worked from home or spent time away from loved ones, the networks on which we depend took centre stage. Microsoft Teams saw...
View ArticleGender Pay Gap 2020
Gender Pay Gap 2020 Blogs Home ❯ Blogs At Colt, we strive to build an inclusive workplace thriving on diversity. The release of our 2020 Gender Pay Gap report is an opportunity to reflect on our...
View ArticleShining the spotlight: Being a Full Stack Developer at Colt
We’ve launched this blog series to shine the spotlight on some of the different roles we have across Colt. We want to better understand what our Colties do and what makes them tick. We recently had the...
View ArticleWhy 2021 should be the year of the ally
The Pride Matters committee, our LGBT+ network at Colt, recently commemorated LGBT+ History Month to celebrate those throughout history who have empowered the LGBT+ community. To close out the month,...
View ArticleProviding new experiences with the Colt Online Dashboard
Towards the end of last year, we announced changes to our Colt Online portal, the user-friendly online tool for Colt customers and partners that allows you to work easier and faster with Colt. We’re...
View ArticleKeri Gilder is #20 on the EMpower Ethnic Minority Top 50 Advocates List 2021
I’m incredibly proud to have been included in this year’s Empower Ethnic Minority Role Model Lists 2021, supported by Yahoo Finance. Being named alongside 50 others in the Advocate List, it’s inspiring...
View ArticleWe’ve joined the Valuable 500 to tackle disability inclusion in business
To help tackle disability inclusion in business, Colt has united with 500 other corporations as part of the Valuable 500, an international disability network putting disability on the business...
View ArticleChanging the face of the telecoms industry, what I have learnt in my first...
Last week marked my anniversary of becoming CEO. I have to say it has been a journey that I never imagined against the backdrop of COVID-19. I’ve learnt a lot about myself, our company and our people....
View ArticleRecite Me: Providing an accessibility tool for our website visitors
According to the World Health Organisation (WHO), more than a billion people (15% of the world’s population) are estimated to live with some form of disability. Little information is available in...
View ArticleCelebrating Pride Month: Why pride of place is important
Pride Month is celebrated in June each year to mark the anniversary of the Stonewall Riots, a pivotal protest that changed the face of LGBTQ+ rights. The global pandemic has impacted us all, but for...
View ArticleSupporting our people with wellbeing days
Working under the cloud of a pandemic has been an exhausting experience for everyone. We have thousands of dedicated Colties across our business who are constantly delivering for colleagues and our...
View ArticleA day in the life of a Colt Engineer – Mireia Sospedra
Today, 23rd June, is International Women in Engineering Day, so to mark the day we took the opportunity to speak to Mireia Sospedra about a typical day in her life as an incoming Mechanical Engineer in...
View ArticleA day in the life of a Colt Engineer – Aarushi Sharma
Today, 23rd June, is International Women in Engineering Day, so we took the opportunity to speak to Aarushi Sharma about a typical day in her life and role in incident jeopardy management in Gurgaon,...
View ArticleWhy an agile digital platform is key to success in SAP migrations
In our latest cloud research report, we found that Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) are the focus areas for the next wave of cloud migration, closely...
View ArticleHow DevOps and NetOps can influence digital transformation
The Network Operations (NetOps) and Development Operations (NetOps) functions utilise similar tools, methods and techniques to improve the customer’s experience when building a flexible,...
View ArticleDelivering a truly global experience; our record high NPS
As a company, we strive to be the most customer oriented business in our industry. Our Customer Service and Customer Intelligence teams work tirelessly to make sure we are delivering on our...
View ArticleColt ranked highly in GlobalData report
Colt has been named a very strong performer by independent industry analyst GlobalData in its new report, Colt – Business Services Europe. Colt received scored highly in key areas such as innovation,...
View ArticleSASE: disruptive change or gradual evolution?
There’s a lot of talk about Secure Access Service Edge (SASE), but what does it really mean? The term itself was coined by Neil MacDonald and Joe Skorupa at the analyst firm Gartner in 2019[1] – so...
View ArticleOur new values – how we’re changing the way the world works through the power...
Our new values – how we’re changing the way the world works through the power of connectivity Blogs Home ❯ Blogs Great things are done by bringing together a series of small things” – Vincent van Gogh...
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