Embracing a service-based approach to networks
There is a significant shift taking place in how customers provision, consume and manage networks. Going forward there will be widespread adoption of ‘network-as-a-service’, which is composed of...
View ArticleJoin Colt at WFIC 2017
Over 400 attendees will be heading to Barcelona this month (24-27th September) for the World Financial Information Conference, the only global event that focuses on the sourcing, compliance and...
View ArticleNumber Hosting takes cloud communications to 13 countries
The trend towards adoption of cloud-based communications has come about in parallel with the consumption of applications as-a-service. Many CIOs and IT managers see the shift as an opportunity to...
View ArticleColt recognised for customer care and delivery
Colt’s vision to be the most customer oriented business in the industry was realised earlier this month when it scooped two awards for customer care and delivery. Colt was recognised as having the best...
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Looking to build or expand your capacity in Europe?
The wholesale sector is the biggest consumer of bandwidth and tends to be the earliest adopter of new technology as a result. At Capacity Europe 2017, the largest carrier event in Europe, held October...
View ArticleCustomer experience is hard
Good customer experience is hard. Especially if you’re a network operator. We put fibre in the ground and connect enterprise buildings, clouds and data centres together, therefore the thing we sell is...
View ArticleCase Study: Interflora
Interflora Iberia improves quality of service and order management by relying on Colt solutions – smart network, contact centre solution and virtual switchboard with dedicated web access Operating in...
View ArticleThe business case for SD WAN
Over the last several years SD WAN has gone from a much anticipated technology promise to a commercially viable service and the hype is still strong – and for good reason. The much touted prediction...
View ArticleCase Study: TelServ
Of all TelServ’s operator partners worldwide, none does more than Colt to simplify the global business of full-service inbound number delivery TelServ sells only to other service providers, becoming...
View ArticleWebinar: Voice On Demand for resellers
Revolutionise your Voice Services with Voice on Demand A successful customer service operation boosts customer satisfaction, increases loyalty and delivers on expectations; and your customers...
View ArticleColt wins big at Global Carrier Awards
Colt emerged as one of the big winners at the 13th Global Carrier Awards this week with Capacity Magazine recognising us for our strength in the wholesale sector. Ed Stafford – the first man to walk...
View ArticleColt remains Best in Class Telco for customer satisfaction
Colt closed out its Q3 2017 Relationship NPS (Net Promoter Score) at a record 41, a nine point improvement against Q2 2017. A score of 41 maintains Colt as the Best in Class Telco in the Satmetrix...
View ArticleObstacles to be overcome to fully embrace NFV
In the telecom and networking industry, the next big wave of technical advancement is Network Function Virtualisation (NFV) and Software Defined Networking (SDN). To clarify, NFV refers to the...
View ArticleCapital Markets & the ‘trading smart’ paradigm
‘What does the future of Capital Markets infrastructure and technology development hold?’ was the ambitious topic of a panel discussion recently held by Colt. Chaired by the CEO and cofounder of data...
View Article12 things we wish we had known as university students
We hope you find these useful- this article was created in honour of International Student’s Day by one of our current graduates on Colt’s graduate scheme. Keep an open mind This can be applied to so...
View ArticleThe changing regulatory landscape: a key driver for technological transformation
The introduction of MiFID legislation in 2007 and the global financial crisis of 2008 sent the world into disarray and changed the financial markets as we knew them. Once the dust settled, these key...
View ArticleColt recognised for innovation, retail and wholesale strength with eight MEF...
Colt was recently recognised for its technology innovation and both retail and wholesale offerings, with a total of eight wins at the prestigious MEF 2017 Awards in Orlando, Florida. This is the...
View ArticleHarnessing the cloud for customer service
In today’s world of digitalisation, instant messaging and email, voice still stands out as perhaps the most vital customer service channel in use. Despite the variety of channels available, customers...
View ArticleSetting the new standard as a great place to work
Exciting to see Colt appearing in Glassdoor’s recent list of UK’s top 50 employers! Glassdoor embraces nearly 700,000 employers worldwide, and 9,000 eligible companies alone in the UK. This accolade is...
View ArticleCase Study: Fnac
Fnac Spain reduces the IT department’s installation and delivery times for new stores, with support from Colt’s Virtual Private Network (VPN) services Established in 1954 in France, Fnac is an example...
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